Merchant Services Easy ways to pay = Happy customers

Accept payments wherever your customers are—in person, online, or on the go. Let’s set you up with the latest and greatest in payment tech.  

Contact an expert to learn more about Merchant Services

Your needs? Covered.

Stay ahead of the game with comprehensive product options, at competitive prices.

In person

Evolve with change. Accept all payment technologies, manage inventory, and get the data you need to serve your customers better—face-to-face.

Online

Make online checkout safer and easier. We integrate seamlessly with leading online shopping carts and payment gateways, so your customers can buy with confidence. 

On the go

Run your small business your way—accept payments anywhere.

Flexibly designed with you in mind.

Merchant Services Benefits

Simple

Customized without complexity.

  • Get solutions specific to your industry.
  • Next-business-day funding—to a Truist business checking account.footnoteDisclosure 1
  • Save on fees with Truist Dynamic Business Checking.footnoteDisclosure 2
  • Count on client support from a U.S.-based Truist team.

Seamless

A smooth experience—every time.

  • Cohesive across mobile point of sale (POS), traditional or virtual terminals, and online payment gateways.
  • Accept contactless cards and digital wallets like Apple Pay® and Google PayTM.footnoteDisclosure 3
  • Easily integrate with your existing payment or accounting system.

Secure

We protect your data.

  • Stop fraud in its tracks with real-time fraud monitoring.
  • Payment card industryfootnoteDisclosure 4 (PCI) digital security standards? You got it.
  • Protect your customers’ data with encryption and tokenization.
Contact an expert

Or, call us at 866-238-2420., opens in new tab

Truist Merchant Connection

Analyze transactions to optimize and grow your business.

  • See analytics and transaction history for up to 30 months.
  • Easily connect with your financial accounting software.

Need assistance?

Sales

Phone number

866-238-2420

Office hours

Monday through Friday 9 to 5PM EST

Existing client support

Phone number

877-672-4228

Office hours

Mon-Fri: 8:30 am - 9:00 pm ET

Technical support is available 24/7/365

Resources

Expand your knowledge with resources for better business strategies. Stay up-to-date with trending topics, news, and research.

Control cash flowSpeed up the flow of cash into your business

To accelerate cash flow rethink your collections process to free up funds you’re “lending” to customers.

Small businesses say cash flow is vital, yet many are slow to bill and collect from customers. They miss out on cash to grow, pay bills or build reserves that protect business and owner finances.
12/13/2023
Article
Speed up the flow of cash into your business

Control cash flowSpeed up the flow of cash into your business

To accelerate cash flow rethink your collections process to free up funds you’re “lending” to customers.
Small businesses say cash flow is vital, yet many are slow to bill and collect from customers. They miss out on cash to grow, pay bills or build reserves that protect business and owner finances.
- Dec 13, 2023
Article
Speed up the flow of cash into your business

Protect your assets For small businesses, PCI DSS is a big deal.

No matter your business size, payment data needs to be securely protected.

Your customers depend on you to protect their personal data and payment information—especially when paying with a card. And to help protect cardholder data and prevent payment fraud, the card networks – Visa, MasterCard, American Express, and Discover – developed the Payment Card Industry Data Security Standard (PCI DSS).
02/14/2025
Article
5 min
Article

Protect your assets For small businesses, PCI DSS is a big deal.

No matter your business size, payment data needs to be securely protected.
Your customers depend on you to protect their personal data and payment information—especially when paying with a card. And to help protect cardholder data and prevent payment fraud, the card networks – Visa, MasterCard, American Express, and Discover – developed the Payment Card Industry Data Security Standard (PCI DSS).
- Feb 14, 2025
Article
5 min
Article

Control cash flow3 payment strategies to maximize your business cash

Has your small business ever experienced a cash pinch? You're not alone.

Cash shortfalls and fluctuations leave owners scrambling to keep the business running without dipping into personal finances.
02/14/2025
Article
3 Payment Strategies to Maximize Your Business Cash

Control cash flow3 payment strategies to maximize your business cash

Has your small business ever experienced a cash pinch? You're not alone.
Cash shortfalls and fluctuations leave owners scrambling to keep the business running without dipping into personal finances.
- Feb 14, 2025
Article
3 Payment Strategies to Maximize Your Business Cash
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Disclosure 1 Not all merchant solutions or industry types are eligible for next-day funding.

Disclosure 2 Receive a $5.00 Merchant Statement Credit with an average balance of more than $25,000 and less than $50,000 in your combined Truist business deposit balance. Receive a $10.00 Merchant Statement Credit with an average balance of more than $50,000 in your combined Truist business deposit balance. All fees and discounts are per calendar month and will show up in the form of a Merchant Statement credit for the prior month. Contact your Truist Banker or Truist Merchant consultant for questions.

Disclosure 3 Apple Pay™ is a service of Apple Inc. Google and Google Pay are trademarks of Google Inc.

Disclosure 4 The Payment Card Industry Data Security Standard is a set of data security requirements established and governed by Visa®, MasterCard®, American Express® and Discover® to protect cardholder account information. PCI DSS includes best practices to identify vulnerabilities in processes, procedures and website configurations.

Disclosures

Truist Bank, Member FDIC. © 2025 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates.

Services provided by Truist Financial Corporation (Truist) affiliates: Banking products and services, including loans and deposit accounts, provided by Truist Bank, Member FDIC. Trust and investment management services provided by Truist Bank. Securities, brokerage accounts and /or annuities offered by Truist Investment Services, Inc., an SEC registered broker-dealer, and member FINRA and SIPC, and a licensed insurance agency. Investment advisory services offered by Truist Advisory Services, Inc. and GFO Advisory Services, LLC, SEC registered investment advisers. Some insurance products offered by Truist Investment Services, Inc. Other insurance products offered by McGriff Insurance Services, LLC (McGriff), Kensington Vanguard National Land Services, LLC (Kensington Vanguard) and Crump Life Insurance Services, LLC (Crump). Truist Life Insurance Services (TLIS) is a division of Crump, Arkansas License #100103477. Variable insurance material is for broker-dealer or registered representative use only. Variable products distributed by P.J. Robb Variable (PJRV), LLC, Arkansas License #100110185. Member FINRA, opens in new tab.

McGriff, Kensington Vanguard, Crump, TLIS, and PJRV are not affiliated with Truist Financial Corporation or any of its subsidiaries.

Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA, opens in new tab and SIPC, opens in new tab. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank.

Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry, opens in new tab.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Truist offers the following resources for consumers that have Limited English Proficiency:

  • Multilingual teammates available at our Multicultural Banking Centers
  • Materials for some products and services are available in Spanish, Korean, Vietnamese, Mandarin, and other languages spoken in the communities we serve.
  • Phone assistance in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages please speak to a representative directly.

New York City residents:

Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca., opens in new tab

  • Limited English Proficiency Support
  • New York City residents

Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

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